Shipping Policy
We are committed to getting your product to your doorstep quickly and safely, no matter where you are.
Order Processing
Every FurReal order is processed swiftly. We aim to process all orders within 3 days (Monday to Friday, excluding weekends and public holidays) after you receive your order confirmation email.
Shipping Costs & Coverage
Enjoy free worldwide shipping on orders over $50 for a limited time. Please note that duties and taxes may vary by destination.
Shipping Destinations
We ship to the following countries, grouped by region:
North America
Canada, Mexico, United States
Europe
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
Asia
Bahrain, Israel, Japan, Jordan, Kuwait, Malaysia, Pakistan, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Thailand, Turkey, United Arab Emirates, Vietnam
Oceania
Australia, New Zealand
South America
Brazil, Chile, Colombia, Peru
We do not currently ship to the following countries: North Korea, Syria, Iran, Cuba, Sudan, and Crimea region.
Estimated Delivery Times
Once your package has shipped, here are the typical delivery timeframes:
• United States & Canada: 5-7 business days
• Europe: 10-12 business days
• Please note: These are estimated times. Actual delivery may vary due to factors like customs processing and local postal services.
Order Tracking
A shipping confirmation email with a tracking number will be sent to you as soon as your order leaves our facility.
Need Assistance? If you have any questions about your order or shipping, please don't hesitate to contact us at contact@furrealmasion.com. We're always here to help!