FAQ
Basic Inquiries (color/weight/size/style)
Currently, there are two models available: flagship and Lite.
The flagship model is our featured version that includes heating and charging capabilities. It features dual-mode temperature control for warming hands and can also be used as a power bank.
The Lite model does not include heating or charging functions but is more lightweight, weighing only 160g.
Our product has passed a professional tensile strength test up to 60kg (133lbs), capable of bearing the weight and force of dogs up to 15kg (33lbs). However, for your and your dog’s safety, we recommend it more for dogs without a habit of sudden dashing or those that dash occasionally. If your dog exceeds 15kg (33lbs) and has a habit of sudden dashing, please consider your purchase carefully.
We have a double-buckle design on the end of the leash. When using it, please make sure to wear it around your wrist. This prevents accidental slipping from your hand and allows you to detach the leash for outdoor tying or hang it on your wrist, freeing up your hands for other tasks.
The flagship model weighs approximately 250g, similar to the weight of an iPhone. The Lite version weighs around 160g, making it even lighter! The leash is 2.85m (9.35 ft) long, perfect for urban dog walking needs.
Currently, the standard version of the leash is non-adjustable. In the future, we will also introduce more variations of wristbands, so stay tuned to FurRéal for updates.
They are not on the market yet, but they are already in the design phase. Stay tuned and follow us at FurRéal to be the first to know about our new products!
Yes, we are a new brand launched in 2023, and currently, these are the only two leash products we have. We aim to dedicate our time and effort to doing one thing well. In the future, we will introduce more great products. Stay tuned and follow us at FurReal to be the first to know about our new releases!
We currently have four colors available. ‘Ultimate Brown’ and ‘Sand Beige’ are versatile and classic, perfect for everyday use. ‘Vibrant Purple’ and ‘Moonlight Pink’ are more unique, and they are our limited edition colors!
Dark colors (Ultimate Brown) are generally more stain-resistant! For lighter colors, as long as they’re not scratched or scraped, you can use a stain remover to wipe them off.
The Lite version can be used on rainy days. For the flagship version, it’s better to avoid using it in rainy or snowy weather to prevent short circuits.
Electronics-related Questions
The flagship leash features two levels of temperature control, with surface temperatures approximately around 40-45°C (104-113°F). It has been tested and is suitable for outdoor use down to -5°C (23°F), though individual perception may vary.
We’ve tested it in a refrigerator at 0°C (32°F) and found that it can sustain heating for approximately 6 hours. The heating duration decreases as the temperature decreases. The flagship leash has a battery capacity of 4800mAh and features two adjustable temperature settings. The yellow light indicates low-temperature heating, with a surface temperature of around 45°C (113°F). The red light indicates high-temperature heating, with a surface temperature of around 55°C (131°F). It includes smart temperature control and overheating protection to prevent burns from low temperatures, ensuring safer use.
The flagship leash uses 21700 high-density explosion-proof lithium batteries, employing cutting-edge industry technology. The battery capacity is 4800mAh, with an output capacity of approximately 2500mAh. It can be used for emergency charging of mobile phones.
1）”Discharge Mode (Heating/Phone Charging): Long press for 3 seconds to turn on/off the heating function.
2）Light Indicators:
Battery Status:
Rapid flashing white light (<10% battery) — Low battery.
Breathing white light — Charging.
Solid white light — Fully charged.
3）Heating Modes (Long press for 3 seconds to activate heating; after heating is on, short press for 1 second to switch modes):
Low-temperature heating mode (surface temperature around 45°C (113°F)) — Yellow light solid on.
High-temperature heating mode (surface temperature around 50°C (122°F)) — Red light solid on.”
For safety reasons, it’s best to avoid charging and heating simultaneously.
Yes, it can. However, since both have power bank functions, if you want to use the power bank to charge this leash, you should first connect one end of the charging cable to the power bank and then connect it to the leash. The device connected first will default to the output source.
This situation is usually due to low battery level. After receiving the product, it’s recommended to charge the leash for 1 hour before using it.
